About us
We are a boutique school specially tailored to teach and improve all English skills for students of any level of English and from all walks of life. We bring the latest teaching methodology and technology to our interactive, exclusive custom-made lessons. We offer several types of courses, all focused on most diverse goals, from General English to Teacher-Training, to students of all ages. While students are keen to learn, we are here to teach!
Description
We are looking for an organized and motivated Japanese and Asian Partner Assistant to maintain contact with our partners in Japanese Speaking countries and update and answer all the inquiries they may have. The ideal candidate must have, high people skill, problem-solving, self-improving, organization skills, and familiarity with technology and tools like CRM. The candidate must be an East Asian national as the main assistance will be provided to East Asian partners, therefore, the candidate must understand the Asian mentality and help us improve our product. However, a high level of English is required. Any Extra language is a bonus to be the perfect candidate. If you have an extra eye for technology and organization is a big plus.
Why work with us
| Be part of an International Team |
|---|
| Kind and young team |
| Work place: St Julian's, Malta |
| Friendly and fun environment |
Responsabilities
- Welcoming new students hailing from East Asian and Japanese speaking countries.
- Corresponding with East Asian and Japanese speaking partners to establish new collaborations and nurture existing partnerships.
- Carrying out regular focus groups and obtaining feedback from East Asian and Japanese speaking clients & partners.
- Identifying areas for improvement and proposing changes to school procedures
- Assisting with the design of brochures for new East Asian and Japanese speaking clients & partners.
- Assisting with the design of marketing campaigns targeting East Asian and Japanese speaking countries.
- Deal with any student issues, problems, or complaints to ensure the highest standard of student satisfaction and customer care with a focus on East Asian and Japanese speaking clients & partners.
- Support manager
- Work closely with the management team to set and/or implement policies, procedures and systems and to follow through with implementation where required.
- General administration (answer emails, request missing information to students/partners, etc.)
- Maintaining internal databases
About you
- Energetic and open-minded
- Hard-working and a team player
- Excellent communication skills
- Organisational skills
Requirements
- East Asian National
- Great English
- Previous experience in the education industry
- Organized
- Flexible
- Polyvalent
- Problem-solving attitude with a sense of details
- Time management
- Familiar with Microsoft Office, Google Drive, Google Docs, Google Sheets, CRM, etc…
- Autonomous