ACE Plus Hair and Beauty

Nowadays, a well presented and capable hairdresser or beauty therapist with a proven ability to provide the necessary customer service and care required to ensure overall client satisfaction is a plus in the world of beauty. However, at ACE English Malta we know that helping clients look their best is not enough; it is important to be an excellent international communicator who can relate well with people in English at all levels. The following skills will be taught: Meeting and greeting customers when they arrive; Giving pre-treatment advice on hair and/or skin matters; Giving after-care advice on treatments and/or skincare matters; Language necessary to sell beauty care products; Marketing the beauty salon by actively organising promotional activities; Charging customers and taking payment from them; Handling customer comments and complaints in a professional manner; Helping clients complete a medical questionnaire before any treatments; Good communication and social skills.